1. We stand behind every order. When you place an order,please choose a shipping method .
2. We are located in China, so normal delivery needs 15—90 business days depending on your location by china post .
3. Please kindly contact us via Aliexpress message if you have any question and hold any neutral or negative feedback or low ratings so that we can resolve any problem. For most cases, problems are caused by misunderstanding which can be cleared through communication.
4. Please contact us for clarification if you do not agree with any of the terms or conditions hereby stated in this page before any purchase. Buying on Aliexpress is a mutually binding contract.
1. We ship by China Post International Airmail or EMS or DHL and UPS.
2. Item will be posted within 3-12 business days after payment.
3. By China Post International Airmail estimated time of delivery:
(1)About 15-60 business days (excluding weekends and holidays) to: Australia, Canada, Japan, Malaysia, South Korea, Singapore, UK, USA.
(2)About 30-60 business days (excluding weekends and holidays) to: France, Spain, Greece, Norway, Sweden, Belgium, Ireland, Germany
(3)About 15-90 business days (excluding weekends and holidays) to: all other countries
(4)Delivery time is best estimated, but not guaranteed.
4. By EMS about 5–30days (excluding weekends and holidays) depend on countrines
5. By DHL or UPS about 2-7 days (excluding weekends and holidays) to :all countrines
CONTACT & SATISFACTION
· We reply to messages within 24 hours (except weekends and holidays).
· Please do not hesitate to contact us if you have any questions at any time.
· If you contacted us and did not receive a response within 24 hours (except weekends and holidays). It is quite likely that we did not receive your message or email. This happens occasionally. Please contact us via Aliexpress message again.
· As we are running Aliexpress business, any of your opened case, disputes or feedbacks will damage our Aliexpress credit. If you have any concerns or inquiry, please feel free to contact us rather than directly open any cases nor leave any neutral/negative feedback. You are also welcome to contact us for more solutions. We would like to offer any help as far as we can. We value every customer and guarantee satisfaction.